1. Introduction
Salonshinecrm.com (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, mobile application, and services (“Platform”).
2. Information We Collect:
We may collect:
- Personal Information: Name, email, phone number, and address.
- Appointment & Service Information: Selected salon services, appointment details, preferences, and service history.
- Account Data: Login credentials, profile details.
- Usage Data: Device type, IP address, browser type, pages visited.
- Payment Information: Processed securely via third-party payment gateways (we do not store card details).
- Location Data: We may collect your device’s location information (GPS, Wi-Fi, or network-based) to provide location-based services such as finding nearby salons and ensuring accurate service availability.
3. How We Use Your Information
We use your information to:
- Provide and improve our services.
- Facilitate communication between customers and salon service providers.
- Process payments (if applicable).
- Send appointment confirmations, service updates, invoices, and notifications.
- Maintain service and appointment history records.
- Use location data to suggest nearby salons, manage bookings, and improve service accuracy.
- Comply with legal obligations.
4. Data Sharing
We may share data with:
- Service Providers: Only relevant details required for appointments and service delivery.
- Third-Party Tools: Payment processors, analytics providers, and cloud hosting services.
- Legal Authorities: If required by law or for fraud prevention.
5. Data Security
We use encryption, secure servers, and authentication measures to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
You have the right to:
- Access your data.
- Correct or delete your information.
- Withdraw consent for marketing communications.
- Request data export.
7. Cookies & Tracking
We use cookies and tracking tools to improve user experience and analyze website traffic. You may disable cookies in your browser settings.
8. Policy Changes
We may update this Privacy Policy from time to time. Continued use of our Platform after changes constitutes acceptance of the updated policy.
9. Contact Us
📧 support@salonshinecrm.com