Welcome to Salonshinecrm.com (“we,” “our,” “us”). These Terms and Conditions govern your use of our website, mobile application, and related services (“Platform”). By accessing or using Salonshinecrm.com, you agree to comply with these Terms. If you do not agree, please do not use our Platform.
1. Definitions
- “Platform” means our website, mobile app, and all services provided under Salonshinecrm.com
- “User” means any individual or entity using the Platform, including salon and spa owners and other beauty service providers.
- “Service Provider” means a registered salon, spa, or wellness centre using our CRM tools.
- “Customer” means an individual using the Platform to book appointments, avail salon services, track service status, or manage beauty and wellness services offered by registered salons.
2. Services Provided
Salon Shine offers:
- Salon, Spa & Beauty Business Management POS & CRM Software for service providers
- Online Appointment Booking and Scheduling for Customers
- Digital Service Records, Invoices, and Customer History
- Customer–Salon Communication Tools
- Service Listings, Staff Management, and Commission Management
We do not provide beauty, grooming, or wellness services directly. We only facilitate connections between customers and registered salons and provide digital tools to manage salon operations.
3. User Responsibilities
- Provide accurate, up-to-date information when creating an account.
- Use the Platform only for lawful purposes.
- Keep login credentials secure.
- Do not misuse the Platform to cause harm, spam, or distribute malware.
4. Service Provider Responsibilities
- Provide honest, accurate, and lawful services to customers.
- Ensure service details, pricing, and timelines are transparent.
- Comply with all local laws and regulations regarding salon, spa, and beauty business operations.
5. Customer Responsibilities
- Comply with all local laws and regulations regarding automotive repair and business operations.
- Provide accurate personal and appointment details when booking salon or wellness services.
- Make timely payments (if applicable) for services availed through the Platform.
- Use appointment booking, communication, and service-tracking features respectfully and responsibly.
6. Payments
- Payments, if applicable, may be processed through our Platform or directly with the Service Provider.
- Salonshinecrm.com is not responsible for payment disputes between customers and service providers unless explicitly stated in a contract.
7. Liability Disclaimer
- Salonshinecrm.com is a technology platform, not a salon, spa, or beauty service provider.
- We are not liable for service quality, delays, damages, or disputes between customers and service providers.
- All transactions and repairs are at the sole responsibility of the parties involved.
8. Intellectual Property
- Salonshinecrm.com owns all software, designs, logos, and content on the Platform.
- Users may not copy, modify, or distribute our intellectual property without permission.
9. Termination
We may suspend or terminate accounts for:
- Breach of these Terms
- Fraudulent activity
- Misuse of the Platform
10. Privacy Policy
Your privacy is important to us. Please read our Privacy Policy to understand how we collect, use, and protect your personal data.
11. Changes to Terms
We may update these Terms at any time. Continued use of the Platform after changes constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of Gujarat, India. Disputes shall be resolved in the courts of the Ahmedabad Judicial.
13. Contact Us
If you have questions about these Terms, contact us at:
📧 support@salonshinecrm.com